The follow-up calls there is never time to make
Quotes wait for an answer that never comes and nobody asks how the service went. Lera makes those calls, collects the answers and lets your team know.
Steady follow-up, without taking your team’s time
These are the calls everyone knows need making and that always get left for tomorrow.
Hello, Carlos. I’m calling about the quote we sent you last week.
InterestedCall this afternoon
How did yesterday’s installation go?
PendingOne part missing
Honestly, I’m not happy with the service.
ComplaintPassed to the team
What changes with follow-up The calls that matter are the ones that always get left for tomorrow.
The calls that matter are the ones that always get left for tomorrow.
Quotes sent out wait for an answer that never comes.
Every quote gets its call: the answer is logged and, with your price list, the agent can give the quote itself.
Nobody asks how the service went until a complaint arrives.
After each service people are asked, and what they say is recorded.
Follow-up calls are left for when there is time.
Anything that needs a person reaches your team with a summary.
Hear how a Lera agent sounds
What do I say?
You are calling the shop about an order. Hit play and say one of these out loud.
- «Where is my order? I placed it on Monday»
- «I want to swap some trainers for another size»
- «The order number is 10482»
How it gets going
Connect it
Forward your usual number or launch the calls from your system. Nothing to install.
Build it with Maite
The panel copilot helps you write the agent with your information.
Test and tune it
You test it by voice or text before publishing, and every call is summarised so you can see what to change.
Frequently asked questions
People who have a relationship with you, a customer or someone who asked you to call. It doesn’t make cold calls to contact lists.
From your system, with one call to the Lera API per contact and its details, or from the “call me” on your website. Lera does not include its own campaign dialler.
Today it calls Spanish numbers, from 9:00 to 20:00 in the recipient’s time. Your own hours can narrow that window, never widen it.
In the call history, with their summary and details, and if you want they are sent to your CRM or software through its web address when the call ends.
Yes, if you give it your price list in the knowledge base or a function that works it out in your system. If not, it notes what the person needs and leaves it for your team to prepare.
The agent minute costs the same on inbound and outbound calls, from €0.073/min, billed by the second, with no monthly fee. If the call goes out through your Lera line, nothing else is added. If it goes out through your own number, your carrier bills it according to your plan. You start with €10 of free credit, no card.
Never leave a follow-up for tomorrow
Try Lera with your own customers. €10 free credit, no card and no lock-in.