Lera answers your calls and logs everything in your system

Lera talks to your customers, books appointments and records every incident or booking where you already work. You stop wasting time on tasks that add no value.

The call, the caller's history, and what they actually need

Lera agent

“Hi, good morning, how can I help you?”

When it does not know, it transfers. A person is always available

If someone asks to be transferred to a person on the team, Lera first gathers the reason for the call, customer data, and what happened. When it hands off, whoever takes it already has the full picture, no need to ask again.

  • Your team receives the case already prepared
  • No asking the same questions twice
  • Cleaner handoff between Lera and whoever closes the alert

Customer on the phone

Can you put me through to someone?

A

Ana, from the team

Gets the call with the full context

Reason for the call

Customer details

What was discussed

Leave the alert ready for your CRM, ERP or internal system

The goal is not to replace your management tool, but to help every call come in better. Because it is connected to your system, Lera knows who is calling, asks fewer questions and leaves every alert or appointment prepared from the start.

  • Every call lands in your system with no retyping
  • Cleaner structured information from the start
  • It arrives tidy for your team, ready to manage
Call handled

In your system

Appointment booked
Alert logged
Booking confirmed

Simple outside,solid inside

What makes every call go well, explained without the jargon.

How it hears and replies

Inside, every call goes through three steps in milliseconds.

It listens

Picks up what you say, even with some noise.

It understands

Gets what you need, not just isolated words.

It replies

With a natural voice, not a robot reading.

A real conversation

It talks like a person, not a voicemail.

No waiting

Replies instantly, with no awkward silences.

Lets you talk

If you cut in or change your mind, it adapts.

Keeps the thread

Remembers what was said during the call.

Your data, safe

What matters stays with you and well protected.

It is yours

We never sell or reuse it.

Encrypted

Protected end to end.

GDPR compliant

With your privacy notice and terms.

It improves and adapts

It does not stay the same. It keeps getting better over time and with your business.

Cutting-edge

With the best voice models around.

Fits you

Your hours and the way you work.

A person behind it

When needed, it hands over to you or your team.

Review whether it fits your operation