The voice agent for hair salons and beauty centers
To answer, you have to leave a client and take off your gloves, and anyone who can’t get an appointment goes elsewhere. Lera answers and books it for you.
«My clients want their usual stylist.»
It asks who they want the appointment with and finds a slot with that person.
The phone rings when your hands are covered in dye
- To answer, you have to leave the client in the chair, take off your gloves and find the calendar.
- A client who can’t get an appointment on the first try calls the salon next door.
- Many calls are the same questions, how much highlights cost or what time you open.
With Lera every call gets answered, the appointment lands in your calendar and you carry on with what’s in your hands.
The phone rings when your hands are busy
10:15
Color halfway through. An appointment for Saturday, booked.
13:30
Lunch break. A client asks how long a perm takes.
20:00
Salon closed. A new client asks for a cut and color.
For salons where every pair of hands is busy Hair salons, barbershops and beauty centers.
Hair salons, barbershops and beauty centers.
- «What if it books a slot the service doesn’t fit in?»
- It only offers the slots your calendar has free for that service.
- «Some clients only want to talk to me.»
- If you want, it puts the call through to you. If not, it takes a message so you can call them back.
Try our live demo for hair salons
What do I say?
You want to book at the salon. Hit play and say one of these out loud.
- «I would like a cut and colour»
- «Any slots on Saturday morning?»
- «I do not mind who with, whatever you have»
Frequently asked questions
It offers the slots your calendar returns for the service requested. If it can’t check, it takes the request with all the details for you to confirm.
With Cal.com directly, or with your calendar through its web address, its own or your integrator’s. If your calendar has none, each call stays in the history with the request and can reach you by email for you to confirm.
For the clients who prefer to call. Lera answers those calls and books the appointment in the calendar you already use.
Yes. Out of the box the greeting says it is a virtual assistant, and if you change it the panel warns you it is missing, because European law requires telling people. What they notice is that they get an appointment first time. Hear it yourself in the demo on this page.
No. You forward your usual number to a Lera inbound line, for every call or only when you don’t answer or the line is busy, and your clients keep dialling the same number. If your phone system allows it, you can also forward only outside opening hours.
You pay per minute of conversation, billed by the second, from €0.073/min with no monthly fee. Your first inbound line is included. You start with €10 of free credit, no card.
Never lose an appointment because your hands are full
Try Lera with your salon’s calls. €10 of trial credit, no card and no commitment.