The voice agent for restaurants that take bookings by phone

The phone rings most when the dining room is full, and every missed call is an empty table. Lera takes the bookings without anyone putting down a tray.

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Tres amigos cenando en la mesa que reservaron

The phone rings at half past two and at half past nine

  • The busiest time for calls is exactly when the dining room is full, and nobody can put down their tray.
  • An unanswered call is an empty table that night.
  • Taking bookings in a rush ends in double-booked tables and misspelt names.

With Lera every call is answered and the booking is written down with a name and phone number.

Un grupo de amigos brindando en la mesa de un restaurante

An agent for every call your restaurant gets

01

Bookings

It asks for the day, time and number of guests, checks availability in your booking system and puts the table in the book.

02

Groups and occasions

Birthdays, work lunches or large groups. It gathers what they need and passes it to you to finalise.

03

The usual questions

Opening hours, where to park, whether there’s a terrace, the set menu or allergens. It answers with what you tell it.

I’d like a table for six on Friday at nine.

Friday at nine, I have space in the dining room. What name shall I put it under?

Booking confirmed · Friday 21:00 · 6 people

21:00 · Laura G.6 people · Dining room
21:00 · Iñaki M.2 people · Terrace
21:30 · Birthday10 people · Private room
22:00 · Marta R.3 people · Dining room

For restaurants that live by the phone

Restaurants that take bookings, restaurant groups and takeaway places.

«What if it gives away tables I don’t have?»
It only offers the slots your booking system tells it about.
«I already use a booking system.»
Lera doesn’t replace it, it checks it.
«I’d rather confirm large groups myself.»
It takes all the details and passes them to you to confirm.
Dueño de un restaurante con delantal, de pie en la puerta junto a la terraza

Try our live demo for restaurants

What do I say?

You are booking a table. Hit play and say one of these out loud.

  • «A table for four on Friday at nine»
  • «There are six of us, any room tomorrow?»
  • «What about a bit later, around ten?»

Frequently asked questions

It offers the slots your booking system returns, and you can have Lera check that the table it books is one of them before sending it. If it can’t check, it takes the request with all the details for you to confirm.

Lera has no closed connectors. The agent checks and records in your booking system with functions that call its web address, its own or your integrator’s. If it has none, each call stays in the history with its summary and the details collected, and can reach you by email when it ends.

Each agent answers in Spanish, English or French, and if you allow it, it switches to the caller’s language among those three.

Yes. Out of the box the greeting says it is a virtual assistant, and if you change it the panel warns you it is missing, because European law requires telling people. What they notice is that at half past nine someone answers. Hear it yourself in the demo on this page.

No. You forward your usual number to a Lera inbound line, for every call or only when you don’t answer or the line is busy, and your customers keep dialling the same number. If your phone system allows it, you can also forward only outside opening hours.

You pay per minute of conversation, billed by the second, from €0.073/min with no monthly fee. Your first inbound line is included. You start with €10 of free credit, no card.

No table should sit empty because nobody answered the phone

Try Lera with your restaurant’s calls. €10 free credit, no card and no commitment.

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