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Real onboarding and first steps

Lera is optimized so a company can quickly see the full flow: call, incident and panel.

What gets defined first

The first step is understanding which calls you want to test, where a human transfer should go and which data is essential for the incident.

With that, a demo or pilot can be prepared without opening a huge setup surface.

What the client receives

Once the workspace is ready, the client receives panel access and sees only what is needed for the trial.

The goal is not to configure twenty things but to see real cases coming in.

The first validation

The best first validation is a real or simulated call ending in a visible incident.

If that flow is clear and feels operational, the MVP is already doing its job.