The voice agent for town councils, associations and federations
A small office can’t keep up the day a deadline opens. Lera answers the usual questions with your information, logs registrations and takes several calls at the same time.
When a deadline opens, the phone never stops
- An office of three people looks after thousands of residents, professionals or license holders.
- Most calls ask about what’s already on the website.
- The day a registration window opens, the lines are busy and complaints pile up.
With Lera the questions get answered on their own and the office keeps what needs a person.
The day registration opens
Renewals, calls for applications or the first day of registration. It takes several calls at the same time and, if you expect more, we scale it up before the deadline opens.
Registration opens. Several calls at once and none to voicemail.
How do I request my certificate? Answered with your website.
Office closed. A place on the October course, reserved.
For small offices that look after a lot of people
Town councils, professional associations, sports federations and member organizations.
- «Our information changes every season.»
- Give it your website and it rereads it on its own every twelve hours.
- «Member data is sensitive.»
- Lera signs a data processing agreement with you.
Try our live demo for town councils, associations and federations
What do I say?
You are a member and want to join a course. Hit play and say one of these out loud.
- «I would like to sign up for a training course»
- «What courses do you have this month?»
- «My membership number is 3187»
Frequently asked questions
Lera has no closed connectors. The agent checks and records in your software with functions that call its web address, its own or your provider’s. If it has none, each registration stays in the history with all the details and can reach you by email.
Each agent answers in Spanish, English or French, and if you allow it, it switches to the caller’s language among those three.
If you give it your website address, the agent re-reads it every twelve hours on its own and uses what is new in the next calls. Out of the box it has a rule not to make up what isn’t in your information.
Lera acts as data processor, and the processing agreement is part of the terms you accept when you sign up. The agent asks for the details you tell it to.
Yes. Out of the box the greeting says it is a virtual assistant, and if you change it the panel warns you it is missing, because European law requires telling people. What they notice is that on deadline day someone answers.
You pay per minute of conversation, billed by the second, from €0.073/min with no monthly fee. Your first inbound line is included. You start with €10 of free credit, no card.
No one left without an answer on deadline day
Try Lera with your own calls. €10 of trial credit, no card and no commitment.